How can we serve you?
I’m looking for a simple, scalable solution for developing highly effective managers who drive high levels of employee engagement and retention.
I’m looking for an employee engagement survey solution that actually has a positive impact on employee engagement and that will save me and my team dozens or hundreds of hours per year.
I’m looking for a performance management solution that all our employees will love, saves each manager dozens of hours per year, and has a significant positive impact on business outcomes.
A Simple, Scalable Leadership Development Solution
PeopleThriver makes this all possible for less than you probably spend on coffee and donuts and guarantees a 300% return on your investment.
What if you could easily train all your managers to drive high levels of employee engagement and reduce turnover with simple habits they can stick with and without pulling managers away from work for long training sessions?
What if the people you promoted to leadership positions showed up for their first day on the job already trained on what world-class leaders do to drive high performance and engagement?
What if you could significantly improve employee engagement and retention just by asking employees for their feedback in a creative new way?
Just tap below to book a free discovery call to learn more and get free guidance on applying our approach whether you partner with us or not.
“Over a period of six months, we saw annualized voluntary turnover drop from 56% to 10%. I attribute at least half of this improvement directly to executing on ideas offered in the PeopleThriver program. We estimate that this reduced our expenses related to turnover by a little over $900,000 (per year, which would result in at least a 20-times return on investment in the first year alone).”
– Steve Fields, CEO, Fields Law Firm
Just tap below to book a free discovery call to learn more and get free guidance on applying our approach whether you partner with us or not.
Learn More About Our Approach & How To Create A Successful Leadership Development Program With The Free Training Below
The Problems With Doing Only An Annual Employee Engagement Survey
As you are probably aware, annual employee engagement surveys are a headache, and often have a negative impact on employee engagement.
There are 3 main reasons for this:
Most annual employee engagement surveys have a lot of questions.
This sucks up a lot of time for the HR team and other leaders.
Also, it means months and months can go by before employees see any meaningful action in response to their feedback.
This can actually lower employee engagement levels.
Many employee engagement surveys focus on the wrong variables, measuring things that are best addressed with perks or big policy changes, and which impact employee satisfaction, but not necessarily employee engagement.
You want engaged employees in your organization, not just satisfied employees.
The third reason typical employee engagement surveys fail is that, unfortunately, even when they do include questions about leaders, they usually fail to link results to simple, actionable behaviors.
Asking questions like this results in a tremendous amount of work, which is usually delegated to the HR team, and sucks up dozens or hundreds of work hours to figure out how to translate the results into an action plan that will help managers make a better impact on employee engagement.
Our Employee Engagement Solution Solves The Problems Mentioned Above
Our solution allows you to:
Save dozens, or even hundreds, of hours per year on employee engagement surveys so you can spend more time on what matters most.
Respond to employee feedback almost instantly using an approach that Gallup has found results in nearly 3x higher employee engagement than the traditional approach.
Measure the most important drivers of employee engagement so you can make the biggest impact on your culture in the least amount of time.
Just tap below to book a free discovery call to learn more and get free guidance on applying our approach whether you partner with us or not.
Here’s How Our Solution Works
- There is decades of research by Gallup and others that tells us exactly what drives employee engagement.
- 70% of employee engagement is driven by how well managers are meeting the needs their direct reports have for thriving and being engaged at work.
- Fortunately, most of these needs are universal, meaning that just about everyone around the world in just about every type of organization has these needs.
- There are 14 of these universal needs that employees have for thriving and being engaged at work.
- Organizations with managers who consistently meet these 14 universal needs have 3-5 times higher levels of employee engagement than those who don’t.
- Four of these 14 universal needs are core needs that serve as excellent proxies for employee engagement.
These four core, universal needs are:
Realizing meaning at work
Being in an environment conducive to excellence
Being in an environment conducive to growth.
Being in an environment that positively impacts wellbeing
The other 10 universal needs are sub-needs of these 4 core needs.
Here’s a list that shows how this looks, with the core needs in bold and underlined.
- Excellence
- Having the Tools Required to Do One’s Job
- Doing Work That Leverages One’s Strengths
- Clarity of Expectations
- Wellbeing
- Appreciation / Recognition
- Feeling Cared for by One’s Direct Manager
- Trust
- Meaning
- Feeling Like One’s Opinion Matters / Is Heard
- Belonging
- Growth
- Autonomy
- Feedback
Once you know that the key to realizing high levels of employee engagement and retention is having managers who consistently meet these 14 universal needs, and that there are 4 core needs and 10 sub needs, the power of our approach becomes clear.
Our approach has 2, simple steps:
- Step 1
Instead of doing only one large survey every year, you should either stop doing the annual survey altogether or augment it with a monthly pulse survey.
The pulse survey has just 4 questions, asking how well the 4 core, universal needs are being met.
Again, these core needs are…
Realizing meaning at work
Being in an environment conducive to excellence
Being in an environment conducive to growth.
Being in an environment that positively impacts wellbeing
By asking just 4 questions you realize the following 4 benefits.
It’s easy for employees to provide feedback. It takes about 60 seconds.
It gives you a continuous pulse on your culture, and a pulse on which managers are doing well and which ones may need some help.
It gives you more reliable, useful data.
Annual surveys often don’t provide useful data because feedback can be affected by so many factors outside your control, like a downturn in sales, an unexpected busy period, a negative local or global event, or even the weather.
However, by asking the same 4 questions every month, you can see trends over time.
Trends are more reliable because they are much less susceptible to events outside your control.
It allows you to respond to feedback very quickly with meaningful action.
- Step 2
Focus on helping managers immediately respond to feedback by providing them with micro trainings every 2-4 weeks on how to better meet one of the 14 universal needs.
- Of course, about 30% of engagement is driven by organization-wide factors, mostly under the control of senior management and the HR team.
- So the HR team should take time to have regular focus groups to dive deeper into what the senior leadership team could do to help meet the 4 core, universal needs.
- However, since at least 70% of employee engagement is driven by direct managers, that’s where the focus should be.
- The good news is that focusing on direct managers makes it possible to respond to feedback almost instantly!
- All you need to do is have micro trainings for helping managers better meet the 14 universal needs ready to go before you begin conducting regular surveys.
- These training videos are included in our solution.
- Here’s how this looks.
- We send out a 4-question pulse survey on the first Tuesday of each month.
- The survey closes a couple days later.
- When it does, managers receive their scores immediately, and their feedback is paired with a 5-minute video training on how to better meet one of the 14 universal needs.
- Then, two weeks or so later, managers receive a reminder of their recent scores along with another 5-minute training on how to better meet one of the 14 universal needs.
- This cycle repeats every 2-4 weeks, continuously.
Our approach of tightly synchronizing feedback with micro trainings for managers is extremely powerful for three, main reasons.
First, our solution saves the HR team a tremendous amount of time.
- Instead of having to do a huge survey that takes forever to launch, run, analyze, and respond to with meaningful action, you’re asking just four questions.
- This means you can spend more time on responding with meaningful action, and respond more quickly.
Second, our solution dramatically improves the effectiveness of leadership training.
- Most leadership training is done in large chunks during a half day or full day of training.
- This type of training does very little to create lasting behavior change unless it’s followed up with micro training to help turn new ideas into new behaviors that are repeated and become new habits.
- Without follow up, even when people are inspired by the training and take lots of notes, when they get back to the office and reality punches them in the face, they take little or no action on what they learned.
- However, with our solution, leaders get just a little bit of training at a time and 2-4 weeks to practice before they learn anything new.
- This makes it much more likely the behavior will stick and create lasting change.
Third, our solution allows employees to see action being taken on their feedback in a matter of days.
- With this approach, instead of the employee engagement feedback process hurting employee engagement, as it often does, the feedback process in and of itself can actually improve employee engagement.
- Our solution allows you to build a virtuous cycle of employees sharing feedback, feeling heard, and quickly seeing action taken on their feedback.
- This is extremely important!
- However, with our solution, leaders get just a little bit of training at a time and 2-4 weeks to practice before they learn anything new.
- Research from Gallup has found that engagement is nearly 3 times higher when employees strongly agree with the statement: "My organization acts upon the results of surveys I complete."
Just tap below to book a free discovery call to learn more and get free guidance on applying our approach whether you partner with us or not.
Performance Management Solution
Looking for a performance management solution that all your employees will love, saves each of your managers dozens of hours per year, and has a significant positive impact on business outcomes?
Our performance management solution allows you to:
- Easily align all teams to the strategic goals of the organization
- Help managers provide regular feedback that inspires greatness in team members
- Get continuous data on progress toward organizational goals, career goals, living the core values, and identifying candidates for promotion
- Dramatically reduce the time managers spend on performance reviews
- Offer a performance management process that every loves, increases employee engagement, and improves organizational performance
Coming Soon!
About PeopleThriver
Our Mission
We help managers and team members build and sustain workplace cultures that drive sustainable high performance, while also making a positive impact on the well being and growth of the managers, team members, and the communities they serve.
Our Vision
We envision a world in which all leaders and workplace cultures consistently make a positive impact on the growth and well being of team members.
Our Team
Caleb West, Customer Happiness
Caleb thrives when he’s helping others. He looks forward to helping you.
Chris Stackhouse, Organizational Development (OD) Consultant
Chris brings years of experience as an operational leader with P&L responsibility and as a OD consultant. He has helped transform organizations, and he looks forward to helping you continue to improve yours.
Jignesh Patel, Software Engineer
Jignesh loves building solutions that make things better.
Matt Tenney, Co-Founder, Program Instructor, CEO
Matt has been working to help organizations develop leaders who improve employee engagement and performance since 2012. He is the author of three leadership books, including the groundbreaking, highly acclaimed book Inspire Greatness: How to Motivate Employees with a Simple, Repeatable, Scalable Process.
Matt’s ideas have been featured in major media outlets and his clients include numerous national associations and Fortune 500 companies.
He is often invited to deliver keynote speeches at conferences and leadership meetings, and is known for delivering valuable, actionable insights in a way that is memorable and deeply inspiring.