In this episode of the Inspire Greatness Podcast, I had the opportunity to chat with Lori Pagan, the inspiring Chief Executive Officer of Ortho Northeast (ONE).
Ortho Northeast is a physician‑led orthopedic and spine practice serving Northeast Indiana, known for its commitment to clinical excellence, culture, and sustainable growth. The organization spans multiple subspecialties—from joint replacement and sports medicine to spine, hand, foot and ankle, and pain management—delivering high‑value care across the region. ONE’s ExperienceONE framework translates organizational values into daily behaviors, shaping both patient experience and team culture.
Lori leads with a blend of operational discipline, physician partnership, and people‑centered culture. She oversees strategy, governance, and performance across a multi‑site practice, while also cultivating a unique, trust‑based collaboration with Parkview Health. Together, ONE and Parkview have launched and expanded joint‑venture surgery centers designed around efficiency, patient experience, and high‑value care.
During our conversation, Lori discussed her three proven methods for inspiring greatness in team members:
- Treat physicians and staff as owners—not just employees
- Lead with operational discipline so people can focus on what matters
- Make culture observable, measurable, and reinforced daily
Tune in to be inspired by Lori’s wisdom and passion!
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✔️Learn more about Ortho NorthEast